Effective Date: 11/08/2025

We value your trust. In order to honour that trust, http://www.ClassNestLearning.online adheres to ethical standards in gathering, using, and safeguarding any information you provide.
ClassNest Learning is an India-based educational platform providing tuition and learning support for school students through digital applications and web-based services.
This Privacy Policy governs your use of the ClassNest Learning mobile application ("Application"), website ("Website"), and other associated products and services (collectively, the "Services").
Please read this Privacy Policy ("Policy") carefully along with the Terms of Use ("ToU"). By accessing or using our Application, Website, or Services, you agree to be legally bound by this Policy. If you do not agree with the terms of this Policy, please do not use our Services.

1) User-Provided Information

The Application/Website/Services may collect information you provide when you register or use our Services, including but not limited to:

• Name, age, email address, phone number, password, and your ward’s academic details
• Transaction-related information such as payments and subscriptions
• Information shared while contacting us for support
• Academic interactions such as doubts asked, discussions participated in, and assessments taken

Such information may be classified as Personal Information, Sensitive Personal Information, or Associated Information under applicable Indian laws and is collectively referred to as "Information" in this Policy.

We use this Information to provide Services, send important updates, improve learning outcomes, and communicate relevant offers. You may choose not to provide certain information or withdraw consent by contacting us in writing. However, this may limit your access to our Services.

2) Use of Student Photographs
With parental/guardian consent, ClassNest Learning may collect and use student photographs for internal use, website display, application interface, or promotional materials. No compensation shall be claimed or paid for such usage.

3)Automatically Collected Information

We may automatically collect information such as:
• Device type and unique device identifiers
• IP address, operating system, and browser type
• Usage patterns within the Application and Website

This information helps us improve performance, security, and user experience.

4) Use of Information

We use collected Information to:
• Operate and improve our Services
• Analyze learning trends and usage behavior
• Personalize educational content
• Communicate important updates and service-related information

We do not sell, rent, or trade your personal information to third parties.
Data shared with service providers is strictly limited to service delivery purposes and governed by confidentiality obligations.

5) Disclosure of Information

We may disclose Information only when required:
• By law or legal process
• To enforce our Terms of Use
• To protect the rights, safety, or security of users or the platform
• With trusted service providers under strict confidentiality agreements

Any information related to minors is collected only with the consent of a parent or legal guardian.

6) Access and Control

Users may access, review, and update their personal information through their account settings. We implement reasonable security measures to protect your data, including password protection and restricted access.

7) Cookies

We use cookies to improve user experience, remember preferences, and analyze traffic trends. You may disable cookies through your browser settings, though some features may not function properly.

8) Third-Party Links

Our Services may contain links to external websites. ClassNest Learning is not responsible for the privacy practices of third-party sites. Users are encouraged to review their privacy policies separately.

9) Alerts and Communications

We may contact you via email, SMS, or phone calls to share important service updates, academic information, or new offerings.

10) Public Forums

Any information shared in public areas such as discussion forums becomes publicly accessible. Please share responsibly, as such disclosures are made at your own risk.

11) Data Security

We maintain physical, electronic, and procedural safeguards to protect your Information. However, no system can guarantee absolute security.

12) Data Retention

User data is retained while an account is active and for up to one academic year thereafter, unless longer retention is required by law.

13) Log Information

Our servers may automatically log standard technical information such as IP address, browser type, date, and time of access for system administration and security purposes.

14) Policy Updates

We may update this Privacy Policy from time to time. Continued use of our Services indicates acceptance of any changes.

15) Your Consent

By registering with ClassNest Learning, you consent to the collection, use, storage, and processing of your Information in accordance with this Policy. All data processing occurs in India and is governed by Indian data protection laws.

16) Contact Information

If you have any questions, concerns, or grievances regarding this Privacy Policy or our data practices, please contact us:
info@classnestlearning.com

We will make all reasonable efforts to address your concerns promptly.

Privacy Policy